FAQs

Below are some common questions our Snackcidents squad ask us, if you have other questions, please hit us up on support@gookiedough.co
Currently we are online & delivery only. You can find us stocked in Selfridges Manchester (Trafford Centre) and Birmingham (Bullring).
Yes, all ingredients (including the heat-treated flour) in our delicious, homemade recipes are safe to consume unbaked.
We have developed our recipe without the need for any eggs meaning all flavours of Snackcidents are egg-free. It is 100% safe to eat if you are pregnant!
You sure can! Snackcidents is made specifically for consuming unbaked but if you pop them in a fan assisted oven at 170C for 8-10 mins they come out crispy on the outside and oh so gooey on the inside (when they come out the oven they will look soft - this is normal and they will firm up as they cool. Some say it's magic considering our recipe contains no raising agents!
Yes, you can! You will be able to select a delayed delivery date in the cart if you are looking to send as a gift. Please note, that if you select limited edition flavours then we cannot guarantee they will still be available the following month so if you select a delivery date beyond the end of this month you may have to switch flavours.
Snackcidents can be out at room temperature for several hours (we recommend consuming it this way for the ultimate gooey texture!). Your cookie dough will last up to 3 weeks in the fridge or 6 months in the freezer. But, who can resist it that long?!
Please be aware that Snackcidents is produced in a facility that does handle nuts. If you have a severe nut allergy we would recommend against purchasing our product.
Currently, only the Gooey Chocolate Chip, Red Velvet & Indulgent Vanilla flavours are vegan friendly (plus selected Limited Edition Flavours). Whilst the dough in all flavours does not contain any animal by-products, the milk & white chocolate does contain dairy. None of our flavours are currently gluten-free but keep an eye out as this is a product that is in development!
Most certainly! We would be happy to work alongside you to create the ultimate solution for your party. Please email yo@gookiedough.co to discuss your requirements. Please note that there is a £100 minimum order for catering.
We can ship to anywhere in the UK and Ireland. We know cookie dough lovers live beyond our tiny but great island and we want to ultimately find a way to bring our dough to you.
Yes we do! We are currently developing new flavours alongside exciting new products such as protein cookie dough, skinny cookie dough and gluten-free cookie dough. Keep an eye out for future updates.
Of course! All flavours are vegetarian and halal as there are zero traces of meat or alcohol.
For the majority of UK orders we use a courier to provide 24 hour tracked delivery. Your cookie dough is packed with a chill pack to ensure it is super fresh when it arrives.
All orders over £35 qualify for free shipping if being delivered to England, Wales, or Scotland (not including Highlands). This does not apply to NI, ROI, or Offshore Islands. Please contact us if you are unsure if you qualify or not.
Feel free to email us at yo@gookiedough.co or use the contact section of our website.